Customers who mentioned arrival condition reported the controller or packaging arriving perfectly and in good shape.
Pros: overall satisfaction, design and aesthetics
Cons: Switch wake support, Start and Select button design
Best Video Game Controller for delivery condition
Packaging protected one review unit well enough that nothing arrived damaged, while another unit had its D-pad come loose in transit. Delivery condition therefore looks generally acceptable but not flawless.
Pros: overall satisfaction, premium feel
Cons: compatibility with Xbox, d-pad feel
A few buyers received scratched or scuffed units, and one customer received the wrong color, so arrival condition has not been uniformly clean.
Pros: overall satisfaction, overall comfort
Cons: button quality, value for money
A few buyers received used, damaged, or incomplete packages despite ordering new units. These complaints concern fulfillment rather than the controller's normal performance.
Pros: overall satisfaction, charging dock support
Cons: button noise, 2.4GHz dongle performance