Scratch resistance had limited but positive evidence from a reviewer who saw no scratching near wood edges.
Pros: Overall opinion, Mopping performance
Cons: Obstacle Avoidance (Robot), Dried-On Stain Removal
Scratch resistance had limited but positive evidence from a reviewer who saw no scratching near wood edges.
Pros: Overall opinion, Mopping performance
Cons: Obstacle Avoidance (Robot), Dried-On Stain Removal
Scratch resistance received positive support from the ScratchSafe wheel outcome described in the review.
Pros: Overall opinion, AI, Smart, App and Automation
Cons: Obstacle Avoidance (Robot), Hair‑Wrap / Tangle Resistance
The finish stays attractive with normal use, but black surfaces may reveal dust and micro-scratches more readily. Protective trim helps with routine scuffs.
Pros: Mopping performance, Overall opinion
Cons: Edge and Baseboard Cleaning (Hard Floors), Price and Value
Scratch resistance was a drawback in one review, where the top cover showed scratches after use.
Pros: Overall opinion, Suction and Airflow
The cleaner head can scuff and scratch quickly during normal use, even though some surface marks can be removed with rubbing alcohol.
Pros: Overall opinion, Price and Value
Cons: Comparative performance, Emptying and Mess Control
One specialist flagged a real scratch risk: the clear plastic near the recline point is likely to be marked over time because the user has to put a foot on...
Pros: Self-cleaning cycle, Overall opinion
Cons: Emptying and Mess Control, Price and Value
Repeatedly getting trapped beneath one console caused visible scratches on the front. Homes with low, tight furniture may need a no-go zone to protect the finish.
Pros: Overall opinion, Mopping performance
Cons: Support and Reliability, Price and Value
One owner reported visible scratches after ordinary operation, suggesting the finish may mark more easily than expected.
Pros: Overall opinion, Obstacle Avoidance (Robot)
Cons: Price and Value, Stuck resistance