Scratch resistance is positive, with a user saying it did not scratch hardwoods.
Pros: Weight, Maneuverability and Handling
Cons: Battery and Charging, Bin and Bag
Scratch resistance is positive, with a user saying it did not scratch hardwoods.
Pros: Weight, Maneuverability and Handling
Cons: Battery and Charging, Bin and Bag
Scratch resistance had limited but positive evidence from one reviewer who said it did not scratch wooden surfaces.
Pros: Price and Value, Mopping performance
Cons: Obstacle Avoidance (Robot), Maintenance requirements
Scratch resistance evidence came from the lay-flat support wheel, which was praised for helping prevent scraping while cleaning low.
Pros: Overall opinion, Solution / Liquid system
Cons: Weight, Steam Cleaning
Scratch-resistance evidence centered on the omni wheel keeping the body off the floor while lying flat.
Pros: Overall opinion, Under-Furniture Pickup
Cons: Price and Value, Controls and UI
Surface-safety evidence is positive, with no accidental floor damage reported during cleaning.
Pros: Mopping performance, Overall opinion
Cons: Bin and Bag, Obstacle Avoidance (Robot)
Surface scratch evidence is positive where owners reported hardwood use with no scratches.
Pros: Large debris handling, Suction and Airflow
Cons: AI, Smart, App and Automation, Controls and UI
One reviewer values the floor sensor because it turns off the beater bar on tile and feels safer for the surface.
Pros: Suction and Airflow, Ease of use
Cons: Bin and Bag, Cord management
Scratch resistance received a positive app-based note because cleaning direction can be adjusted to follow the floor.
Pros: AI, Smart, App and Automation, Map and Path Efficiency (Robot Vacuums)
Cons: Obstacle Avoidance (Robot), Dried-On Stain Removal
One review said the vacuum did not scratch floors even when it underperformed on hardwood pickup.
Pros: Maneuverability and Handling, Hair Pickup — Carpets
Cons: Hard Floor — Large Debris Intake, Filtration / Dust Containment
Scratch resistance evidence was limited but positive where the roller mop was described as reducing micro-scratch risk.
Pros: Mopping performance, Overall opinion
Cons: Hair‑Wrap / Tangle Resistance, Price and Value
One reviewer praised rubber-coated wheels for helping protect hard flooring.
Pros: Suction and Airflow, Overall opinion
Cons: Accessories and Tools, Versatility
Scratch resistance was a mild concern because one reviewer warned the glossy surfaces could scratch.
Pros: Overall opinion, Weight
Cons: Storage footprint and upright-stand stability, Suitability for small spaces
Scratch resistance is mixed because the robot gets under furniture, but one reviewer found the top scratched from doing so.
Pros: Suction and Airflow, Hard Floor — Large Debris Intake
Cons: Map and Path Efficiency (Robot Vacuums), AI, Smart, App and Automation
Scratch resistance is a concern in one review, which warns the visual-navigation lens can get scratched under furniture.
Pros: Overall opinion, Suction and Airflow
Cons: Map and Path Efficiency (Robot Vacuums), Price and Value
Scratch and scuff resistance is weak, with one reviewer saying daily impacts quickly left side scuffs and scratches.
Pros: Mop lifting system, AI, Smart, App and Automation
Cons: Overall opinion, Mopping performance
Scratch resistance was criticized after one reviewer found the glossy exterior scuffed heavily during use.
Pros: Overall opinion, Price and Value
Cons: Map and Path Efficiency (Robot Vacuums), Obstacle Avoidance (Robot)
Scratch resistance is questioned by an owner who reports deep scratches and soft plastic.
Pros: Carpet — Medium-Pile Pickup, Overall opinion
Cons: Accessories and Tools, Floorhead design
Scratch resistance drew concern because the glossy white finish was expected to be more prone to scratches.
Pros: Overall opinion, Self-cleaning cycle
Cons: Water tank, AI, Smart, App and Automation
Scratch resistance was a concern in one comparative test because the side brushes left swirl marks on white baseboards.
Pros: Overall opinion, Mopping performance
Cons: Price and Value, Hair‑Wrap / Tangle Resistance