#1
Thick-carpet cleaning is a major strength: strong suction plus the lifting chassis pulls out embedded grit and avoids bogging down on many deep-pile surfaces. Extremely dense carpet can still hold...
Pros: Suction and Airflow, Obstacle Avoidance (Robot)
Cons: Streaking / Residue, Solution / Liquid system
#2
Carpet pickup was broadly strong across reviewers, including deep-clean and carpet-debris tests, but a comparison review found a competitor slightly ahead.
Pros: Overall opinion, Obstacle Avoidance (Robot)
Cons: Map and Path Efficiency (Robot Vacuums), Heating element
#3
High-pile performance is much improved, with effective chassis lifting and strong suction on plush rugs. Deep agitation is not class-leading in every test, so carpet-focused homes should weigh that tradeoff.
Pros: Overall opinion, Mopping performance
Cons: Support and Reliability, Price and Value
#4
The chassis can raise itself onto deep rugs and improve brush contact, but deeply embedded hair and fine debris may remain. A severe customer report also described poor performance on...
Pros: Overall opinion, Obstacle Avoidance (Robot)
Cons: Price and Value, Stuck resistance
#5
High-pile carpet performance was mixed to poor: one review praised boost behavior on deeper shag, while measured dense-pile testing was very weak.
Pros: Overall opinion, Mopping performance
Cons: Price and Value, AI, Smart, App and Automation
#6
High-pile or dense carpet performance was weaker, with reviewers saying thick carpet or dense fibers reduced hair and debris pickup.
Pros: Overall opinion, Mopping performance
Cons: Obstacle Avoidance (Robot), Dried-On Stain Removal
#7
High-pile or deep carpet cleaning was the clearest cleaning weakness, with traditional uprights and test averages outperforming it.
Pros: Overall opinion, Suction and Airflow
#8
High-pile carpet suitability was limited, with a reviewer recommending a different robot for deeper carpets.
Pros: Overall opinion, AI, Smart, App and Automation
Cons: Obstacle Avoidance (Robot), Hair‑Wrap / Tangle Resistance
#9
Evidence on thicker or long carpet was weak, especially for kitty litter, hair, and oatmeal caught in longer fibers.
Pros: Mopping performance, Dried-On Stain Removal
Cons: Map and Path Efficiency (Robot Vacuums), Price and Value
#10
High-pile rugs are a poor match. The robot can get stuck, overheat its wheel motors, wet long fibers, or fail to navigate the surface at all.
Pros: Mopping performance, Overall opinion
Cons: Edge and Baseboard Cleaning (Hard Floors), Price and Value