Support experiences range from fast and helpful to deeply frustrating. Several customers praise responsive assistance, while at least one describes difficult troubleshooting requirements and poor resolution of a hardware problem.
Pros: overall satisfaction, AI features
Cons: heat management, field of view
The few support experiences described were deeply negative, especially around unresolved defects and returns.
Pros: overall satisfaction, video quality
Cons: AI features, fit
One customer reported waiting a week without any response from support, making service responsiveness a concern where help is needed.
Pros: overall satisfaction, media playback
Cons: comfort, field of view