Support experiences range from fast and helpful to deeply frustrating. Several customers praise responsive assistance, while at least one describes difficult troubleshooting requirements and poor resolution of a hardware problem.
Pros: all-day wearability, durability
Cons: software support, processor performance
The few support experiences described were deeply negative, especially around unresolved defects and returns.
Pros: media playback, lens clarity
Cons: low-light visibility, heads-up display
One customer reported waiting a week without any response from support, making service responsiveness a concern where help is needed.
Pros: heads-up display, charging method
Cons: low-light visibility, Bluetooth connectivity