The hot water dispenser was strongly praised in the Americano test for producing a mellow drink without moving the mug or creating mess.
Pros: Milk, steam and frothing, App, connectivity and smart control
Cons: Grinder, hopper and dosing system, Iced / cold-brew function quality
The hot-water dispenser was mentioned positively as a handy extra for tea.
Pros: Milk, steam and frothing, Overall user experience
Cons: Accessories, Design flaws
Hot-water evidence was limited but positive, with one reviewer judging the hot-water output as quite hot.
Pros: Overall user experience, Milk, steam and frothing
Cons: Design flaws
Users successfully made tea, hot chocolate, cocoa, soup, and plain hot water with the brewer. Most found it convenient, but a few tea drinkers considered the water temperature too low.
Pros: Overall user experience, Design, ergonomics and footprint
Cons: Build quality and durability, Design flaws
Hot-water performance was useful but uneven: one reviewer measured very hot water for tea, while another found it not hot enough for properly brewing most black teas.
Pros: Milk, steam and frothing, Grinder, hopper and dosing system
Cons: Design flaws, Iced / cold-brew function quality
Hot water dispensing works, but reviewers were split between calling it simple and finding steam-wand hot water awkward compared with a separate outlet.
Pros: Overall user experience, Design, ergonomics and footprint
Cons: Value and Price, Design flaws
The hot-water setup is a limitation because reviewers noted no dedicated hot-water dispenser or said a dedicated spout would be more convenient.
Pros: Overall user experience, Water system, maintenance and descaling
Cons: Value and Price, Grinder, hopper and dosing system